Cancellation policy

Cancellation

Vävstuga will refund 50% of your deposit if you cancel more than 30 days before the beginning of the class. Cancellation with less than 30 days' notice results in forfeiture of your entire course fee. However, if we are able to fill your slot from our waiting list, we will refund the course fee, less the deposit amount.

Rescheduling

If you are cancelling more than 30 days before your class begins, and we are able to enroll you in an alternate class at the time of your cancellation, we may be able to roll your deposit over to that new class. This accommodation can only be used once and must be applied to a class that is already scheduled. If there is no alternative class available, we will refund 50% of your deposit.

If you are rescheduling within 30 days of your scheduled class, and we are able to fill your slot from our waiting list, we may be able to roll your deposit in full over to the new class. If we are unable to fill your slot from our waiting list, we will roll forward 50% of your deposit towards the new class.

If you are rescheduling within 30 days of a Vävstuga Favorites class, and we have already wound your warp, you will be charged for the cost of the materials. If we are able to roll you over to a different Favorites class, with the same project warp, we will charge for materials as usual at the end of the class week. However, if you requested our beaming, threading and/or loom set-up service, you will be charged those fees, in addition to the time needed to remove your warp from the loom (at the set-up rate).

Non-refundable deposits

Deposits paid for Drawloom Treasures sessions are a commitment to the date and project you have reserved. If you need to cancel, and if we are able to fill your slot from our waiting list, we can roll your deposit over to a different Drawloom Treasures session, if one is available. We cannot guarantee that the same project will be available during a different session.

Given the time commitment involved, deposits paid for our three-week Mini Immersion are non-refundable. However, if we are able to fill your slot from our waiting list, we will refund 50% of the deposit amount.